FAQs
Making an informed decision is the best decision you can make. Though we are all about laying out a visually beautiful story for you, your family and friends, we want to make sure you're aware of the serious behind the scenes details so everything can play out without a hitch.
The Planner
Q: Why do I need an event planner?
A: An event planner is connected with a network of trusted suppliers, can save you time and money and spends their time dreaming up different ideas to help make your vision a reality.
We know all the best venues and vendors. We keep you from having to make cold calls to ask about pricing and wondering if you're working with a reputable business. And let's face it, the scams are plentiful.
We can save time and avoid stress by searching their trusted pool of vendors to present you with a focused set of options based in your desires. And you don't have to worry about the stress of trying to explain to them your vision; that's my job. And you also don't have to stress about how everything is going to come together. You don't do this on a daily basis but a planner does. What is stressful to you is a pleasure for a good planner.
And what's more important than your event being everything you want it to be...staying within your budget. A good planner will help you plan realistically for your event up front so you're not faced with unexpected expenses later in the process.
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Q: How do you charge for your services?
A: Being a wedding planner requires a lot of time and a lot of hard work. If it was really as easy as a lot of people like to believe, everyone would be turning out fabulous events. But let's face it, most don't have the time needed to put together a beautiful event. And all of that hard work has to come with a fee.
Planners are always working behind the scenes, even when you don't speak with them.
We will discuss all your event requirements before giving you a quote. All of our wedding planning service pricing (except for Grand Occasions) are based on a guest count of 100 max, but obviously fees charged will be based on several factors like scale, nature of the event, complexity of the planning and how much I and my staff will be involved.
The Grand Occasions package is extremely customized and all-inclusive therefore the pricing for this package is by quote only and will be charged a percentage of the total budget.
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Q: Do you offer a consultation?
A: Absolutely! I do not book a client without first having a consultation. Your consultation is handled on a Zoom call, an agreed upon public place or at your residence. The consultation usually lasts for an hour.
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Q: Are deposits refundable?
A: The short answer is "No" but there are a few exceptions. When you book with an event planner, they are immediately putting your deposit to use on supplies and planning for your event. And any other payments in your payment plan will also be put to use so it's hard to refund money for the time the planner has already used to plan all the details you require. But as stated above, there is an exception. If you cancel within 48 hours of signing a contract for services then a refund is possible minus a service fee. Also, if you have to cancel your contract due to a medical emergency, then a refund minus service fees is possible.
Any refunds requested after 3 days will be denied but you will be given an extension on your event without any additional planning fees.
Any deposits due to vendors outside of RbD planning services are the responsibility of the client to pay to the vendor they are contracted with. You will find more details regarding refunds on your signed contract.
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Q: How much time is needed to plan my event?
A: I generally don't do any last minute events because I like to spoil my brides and give them ALL the attention they deserve. So to keep from cheating anyone from the attentiveness I require for all my brides, I have given guidelines for planning time for each one of my packages in the description.
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Q: Do you have a list of preferred vendors?
A: Yes I do. Nothing is more comforting than knowing you're working with a group of highly professional people that you can trust. I work with a select group of companies in each category of vendors that have time and again produced stellar results in everything that I've asked of them.
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Q: Do I have to use your vendors if I book your services?
A: Another short answer..."No". However, we have searched for and worked hard to find and develop relationships with vendors that we can guarantee the level of professionalism, quality and care for my brides. But we are more than happy to work the vendor you prefer. Keep in mind, RbD is not responsible for the actions of any outside vendors.
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Q: Do you carry event insurance?
A: Absolutely!
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